Privacy Policy
Effective 2026-09-28 · Last updated 2026-10-09
This policy explains in plain English what information Lei'd Back Charters (Salty Girl Enterprises LLC) collects, how we use it and how we look after it. It applies when you visit our website, send us a request, book a charter, buy a gift certificate, sign our waiver, or call, text or email us.
If you have questions, email hello@leidbackchartersfl.com or call or text 941-745-8500.
The short version
- We use your details to plan and run your trip, take your payment and answer you. That's the promise on each of our forms.
- Stripe handles card payments. We never see or store your full card number.
- We don't sell your personal information, and we don't use it for advertising.
- We use Microsoft Clarity to see how people use our site, and it sets cookies. What you type in our forms is hidden from it. How Clarity works
- A few trusted services help us run things, and we name every one of them below.
- You can ask to see, correct or delete your information at any time. Email hello@leidbackchartersfl.com.
What this policy covers
This policy covers our website and its forms, online checkout, our guest waiver, and any call, text or email you send us.
It doesn't cover other companies' websites, even ones we link to, such as Stripe's checkout page, Jotform's waiver page, Instagram, Facebook, Google reviews and Google Maps. When you follow one of those links, that site's own privacy policy applies.
Our Facebook share button sends the page's web address to Facebook. Our other share options use your device's own share menu or email app, or copy the link, and nothing is sent to us.
Our booking rules on payments, cancellations, weather and safety are in our Terms of Service.
Information you give us
When you request or book a charter
- your name, email address and phone number
- the tour you'd like, plus your preferred date and start time
- how many adults and children are coming
- your children's ages, if you choose to tell us, so the captain can bring life jackets that fit
- where you'd like to meet: Spanish Point, or a private dock pick-up
- anything you add in the notes, such as the occasion, dietary needs or anything else we should know
If you choose a private dock pick-up
- the dock's address (a street address, or a rental or marina and slip)
- roughly how far it is by water, and whether you want a round trip, a pick-up only or a drop-off only
- your confirmation that the dock owner or rental manager has said it's OK
When you send us a question from our home page
- your name and email address, your phone number if you choose to give it, and your message
When you buy a gift certificate
- the amount, and whether you'd like a digital certificate or a printed one by mail
- your name, email address and phone number
- the recipient's name and your personal message
- for a printed certificate, the U.S. mailing address you enter at Stripe's checkout
When you give us someone else's details, such as a gift recipient's name or your children's ages, please make sure they're comfortable with you sharing them.
When you pay online
Stripe's secure checkout page asks for your email address, phone number and payment details, and for a printed gift certificate, the mailing address. See Payments.
When you sign our waiver
Every guest signs our liability waiver before boarding. The waiver is hosted by Jotform and asks for:
- each guest's name
- the name the trip was booked under
- the charter date and type
- email address and phone number
- the guest's agreement and signature
When someone signs for a child, it also asks for the child's name and the parent or guardian's name and signature. We receive everything entered on the waiver.
When you call, text or email us
We receive your message along with your phone number or email address. If one of our forms can't send, the site offers to open a ready-to-send email to us, or to copy your details so you can send them another way. Nothing leaves your device until you send it yourself.
Information collected automatically
Like any website, ours needs a few technical details to work:
- Our host, Vercel, handles every visit. It receives your IP address, your browser and device type, the page you asked for (its full web address, including a confirmation link) and the page you came from. Vercel keeps these technical logs for a limited time, for security and troubleshooting.
- Our own visit statistics note which page you viewed, the website or link that sent you there, and whether you're on a phone, tablet or computer, without cookies and without storing your IP address. See Cookies, analytics and Do Not Track.
- Microsoft Clarity records how you use our pages, such as the pages you visit and where you click, tap and scroll, with our forms hidden. See Cookies, analytics and Do Not Track.
- Our checkout keeps your personal details out of its technical logs.
- Fonts, weather and maps. When a page loads, your browser fetches our fonts from Google Fonts and the latest Sarasota Bay weather reading for our header from the U.S. National Weather Service. On the Trip Info page, it also loads map tiles from OpenStreetMap. These services receive your IP address and browser details, as any web server does, but nothing you type into our forms. The weather comes from fixed weather stations near Sarasota Bay, and we never ask for your location.
How we use your information
We use your details to:
- answer your questions and requests
- plan and run your trip: confirm your date and start time, have the right life jackets aboard, arrange your meeting point or dock pick-up, and keep you posted about the weather
- take payments, send receipts, and handle refunds, reschedules and payment disputes
- arrange, deliver and honor gift certificates
- keep a signed waiver for every guest
- keep everyone safe, and respond in an emergency
- keep our website secure, and prevent fraud and spam
- count visits to our website and see which pages, partners and links bring guests to us (our own statistics, described under Cookies, analytics and Do Not Track)
- see how visitors use our website, so we can fix problems and make it easier to use
- keep the business records we must keep for tax and accounting, and handle any legal claims
Our forms promise that we use your details only to plan your trip, answer you or arrange your certificate. This list is the longer version of that promise: payments, safety, security and record-keeping are all part of doing those things properly.
We don't use your information for marketing unless you ask us to, and we never use it to build advertising profiles. The one exception is photos of guests who've agreed we can share them (see Photos on the water).
Children and sensitive details
- Bookings and gift certificate purchases are made by adults 18 and over. We don't knowingly collect personal information online from children under 13.
- We learn about children only from a parent, guardian or the adult who books: their ages on the booking form (optional), and their names on the waiver. We use children's ages only to bring life jackets that fit and to plan the trip safely.
- Dietary, mobility, accessibility or medical needs: tell us when it helps us take good care of you, but please share only what the captain needs to know. You don't need to send medical records or a detailed health history.
- These details travel with your booking. They're in the email to our booking inbox and, if you pay online, in your payment record at Stripe. We use them only for your trip, and never for marketing.
- If you think a child has sent us information, email hello@leidbackchartersfl.com and we'll delete it.
Payments
Stripe handles every online payment. When you pay for a charter or a gift certificate, you finish on Stripe's secure checkout page, and your card details go straight to Stripe. We never see or store your full card number.
At checkout, Stripe collects:
- your email address and phone number
- your payment details (a card, or Apple Pay, Google Pay or Link where offered) and any billing details needed to process the payment
- for a printed gift certificate, the U.S. mailing address to send it to
We keep your order details with the payment in our Stripe account, so your payment and your trip stay matched up:
- Charters: the tour, date and start time, the number of adults and children, children's ages, your meeting point or dock address, prices and any pick-up fee, whether you paid the deposit or in full (and any tip), your name and your notes
- Gift certificates: the gift code and amount, your name, the recipient's name, the delivery method and your message
Stripe emails you a receipt. Stripe also uses payment information for its own purposes, such as preventing fraud, under Stripe's privacy policy. Once your payment goes through, FormSubmit emails a summary of your booking or purchase to our booking inbox, so your captain has everything they need.
Keep your confirmation link private
After you pay, you'll land on a confirmation page. Anyone with that page's web address can see your trip or gift details. For the first 48 hours, that includes your email address, any dock address, and a gift's code and message. After that we hide those, but a trip's tour, date, time, party size and amounts paid, or a gift's amount and the names on it (and, for a mailed gift, the recipient's name and town), stay visible. Please don't share or post the link, and treat a gift code like cash.
Calls, texts and emails
- If you give us your phone number, we may call or text you about your booking, the weather on your trip day, pick-up details or your gift certificate. Message and data rates may apply.
- We email you about your request, booking or purchase, and Stripe emails your receipt.
- We don't send marketing texts or promotional emails unless you ask us to. If that ever changes, we'll ask first, and every promotional message will include an easy way to stop.
- Reply STOP to any text and we'll stop texting you. We'll reach you by email or phone call about your booking instead. You can also just tell us in any reasonable way, and we'll honor it.
Photos on the water
Your captain may take photos or short videos during your trip, and you're welcome to take as many as you like.
- We share only photos of guests who've agreed, through the photo release in our waiver or by telling us. A parent or guardian decides for children.
- You can say no on the day. Just tell your captain.
- You can change your mind at any time. Email hello@leidbackchartersfl.com and we'll take photos of you or your child off our website and our own social media accounts.
The same rule is in our Terms of Service.
How long we keep it
We keep information only as long as we need it:
- Requests, emails and booking details: long enough to plan and run your trip, answer follow-up questions, and handle any refund, dispute or claim.
- Payment records at Stripe and our business records: as long as tax and accounting rules require.
- Signed waivers: as long as we reasonably need them to protect our guests and our business if a claim arises.
- Technical logs: Vercel keeps them for a limited time, then deletes them automatically.
- Clarity data: according to Microsoft, recordings are deleted after 30 days and heatmap data after 9 months.
- Browser storage: it lives on your device, and you control it (see cookies and browser storage).
When we no longer need information, we delete it or dispose of it securely.
How we protect it
- Our website uses an encrypted (HTTPS) connection.
- Card payments happen on Stripe's secure checkout, and card numbers never reach us.
- We limit access to our booking inbox and payment account to the people who need it, and use the security features our providers offer.
- Our forms are hidden from Clarity's recordings.
No website or email system is 100% secure, but we take reasonable care. If a data breach ever affects your personal information, we'll notify you as the law requires.
Your choices and rights
Wherever you live, you can ask us to:
- show you the personal information we have about you
- correct anything that's wrong
- delete your information
- stop texts or emails
To make a request, email hello@leidbackchartersfl.com or call or text 941-745-8500. We may ask a question or two, such as your booking date, to make sure it's really you. We'll respond within 45 days.
Sometimes we have to keep certain records, such as payment and tax records, signed waivers, or details we need for an upcoming trip, refund or claim. If so, we'll tell you. We'll delete what we can from our own inbox and accounts. Our service providers may keep some records under their own legal obligations; Stripe, for example, keeps payment records.
We don't sell your personal information, including sensitive information such as children's ages or health details, and we don't use it for targeted advertising.
Notes for California, Nevada and Florida residents
- California: we don't sell your personal information, and we don't give it to other companies for their own marketing. How our site responds to Do Not Track signals, and the Microsoft cookies that may recognize your browser across other websites, are described in Cookies, analytics and Do Not Track. You can review or change the information we hold as described in Your choices and rights.
- Nevada: we don't sell covered information. You can still ask us not to sell it in the future by emailing hello@leidbackchartersfl.com, and we'll respond within 60 days.
- Florida: we don't sell personal data, including sensitive data. We keep your information reasonably secure and dispose of it securely, as Florida law requires.
Visitors from outside the U.S.
We're a small charter business on Sarasota Bay, Florida, and we run our website from the United States. We handle your information in the U.S., and our service providers may process it in the U.S. or other countries. Privacy laws here may differ from those where you live. Wherever you're visiting from, you're welcome to use the choices in Your choices and rights.
Changes to this policy
If we change how we handle information, we'll update this page and the "Last updated" date at the top. For important changes, we'll also email guests who have upcoming bookings. Before we use information in a new way, such as adding a new analytics or advertising tool or sending promotional emails, we'll update this policy first.
Contact us
For questions, requests or concerns about your privacy:
- Email: hello@leidbackchartersfl.com
- Call or text: 941-745-8500
- Departure location: Spanish Point Tiki Bar and Restaurant, 135 Bayview Dr, Osprey, FL 34229. This is where our trips leave from, not a mailing address.
If anything on our site is hard to use, or you'd simply rather handle something by phone, give us a call and we'll take care of it.